Frequently Asked Questions & Other
Can my child participate if we will be away for part of the summer?
This is up to the discretion of the teacher, but probably, provided your child attends class during enough of the summer to learn the dance. Please talk to your child's instructor individually about your vacation to confirm that your child will be able to participate in that class's dance.
After the production is over, do we keep the costume?
You will keep the costume for any classes with a $75 costume fee.
What will my child be doing in class if they are not participating in the show?
We believe that learning choreography and preparing for a show is a critical part of a well-rounded dance education, regardless of whether they participate in the actual performance. As such, we encourage students to remain enrolled in their classes and learn the choreography even if they will not be participating in the show, as they will then have an experience of equal value to that of the performing students.
How do I take my child's measurements?
There are half-sheet flyers available at the studio that include measurement instructions and a place to write down the measurements for the form. Remember to add 1 inch to each measurement and to have the measurements ready when you start the online form.
Can I pay at the studio?
We would strongly prefer that you pay online using the instructions on the form. This reduces the administrative load of this production on our nonprofit organization, as many, many students participate in the show.
Taking payments online allows us to focus our efforts and attention on other priorities, like making sure we order the right size costume for your child.
When are the performance and costume fees due?
All fees are due upon completion of the performance registration form, per the instructions on the form. This must be completed no later than Friday, June 1.
I don't want to fill the form out. Can you fill out the form for me, over the phone or at the studio?
No, we cannot do that. We understand that online forms can be challenging or confusing, but we do not have the administrative resources to provide this service to parents, and encourage parents to take responsibility for completing their child's form independently.
If you encounter technical challenges, please make sure that you are completing the form on a desktop computer or laptop. If you continue to have problems, please try it in another browser.
If you still have trouble and genuinely need assistance, we understand and would like to help you, so please contact us.
I'm not sure I enrolled my child correctly. How can I check?
You can check which classes in which you registered for your student to perform by locating the confirmation email that starts with "Enchanted Forest Confirmation."
More importantly: Verify that you enrolled in our database by logging into the Customer Portal, clicking on "Classes," and checking that your child is enrolled in the Enchanted Forest Performance Fee (each additional child should be enrolled in the Sibling Fee). You should also see Costume and Accessory/Rental Fees that match those listed on the "Enchanted Forest Confirmation" email you received.